Our VIP Service Team!

Mar 21, 2022

"A client called in and wanted to Rave about how wonderful fox inspection & the concierge-service has done so much of making this process so much of an ease for her. She did call in due to not having a computer nor being tech savvy. She was very happy with the inspector David Mahaffey & happy that Stefani was able to answer on a Saturday. Least to say she was very pleased with Fox." Kirsten took the call from Judy Hopkins

I hired Fox Inspection for an older home that I was looking to purchase. My initial phone interaction with Jesse was excellent and he provided me all the necessary details so that I could make an informed decision without any pressure tactics. I requested Jovon Martin as my home inspector after reading his highly rated reviews. Jovon was communicative from the beginning and answered all my questions thoroughly regarding the home inspection. He honestly takes the time to answer any inquiries and provides detailed feedback. The inspection report was delivered on time and Jovan was available via phone to address all my questions. My experience with Fox Residential Services Group has been exceptional and I would definitely recommend them to family and friends! Carleen Pham

Great company to work with and the turn around response is quick! I spoke with Valerie and she made me feel confident in choosing Fox inspections. Their communication is on point and their inspection process is smooth. We had Grant as our home inspector and he is meticulously detailed. We also loved getting the videos in our report. Gabrielle R

I have worked with Fox Inspection group for probably over 12 years and they are so attentive. Gordon Fox personally brings by bananas and treats to our office weekly, great business and great thorough inspections. Brett H

Fox was recommended for their superb service and did not fall short. General inspection: Jovon was amazing. He is concerned with safety, which was important to us and walked through each room and provided thorough explanations and recommendations. He is very fair and commented on good and bad observations. Great on communication. Highly recommend him! Realtor even commented that he was really good, and she's seen a ton of inspections! Termite: Byron was good as well, provided areas of erosion and solutions. Jesse who answers the main Fox line is fantastic. Very clear communication and responsive and will correct any issues you might have promptly. --Wasn't not present with Shawn ( HVAC) and Ryan (sewer scope) but did get into contact and they provided feedback and reports. Nancy N

Great company to work with and the turnaround response is quick! I spoke with Valerie, and she made me feel confident in choosing Fox inspections. Their communication is on point and their inspection process is smooth. We had Grant as our home inspector, and he is meticulously detailed. We also loved getting the videos in our report. Gabrielle R

Patrick Banks (we have done 91 jobs over the years) walks in and was gushing about recent inspections we did for his client on Ella Lee Lane; Marty and John and was particularly complementary on our weekend office professionalism and helpfulness. Job was scheduled on ISN calendar during Valerie's weekend. Great job Valerie! Gordon Fox

Stefani was awesome when I first called in and Shawn was wonderful (A/C maintenance). Thank you again! My uncle (Blount Trice) highly recommended Fox Inspections, I was very pleased a couple years ago using your inspection services, and now the A/C maintenance has been great so far as well. Thank you! Best wishes, David Huddleston

Couldn't be happier with Fox Inspections. Very friendly and professional staff. I've used them for HVAC maintenance (Shawn was fantastic, very patient and happy to answer as many questions as I had) and for an inspection. Stefani was also great to work with, she answered the phone on my initial call and talked me through the options available. Great company, great people! David H

Highly recommend. From scheduling through the inspection Fox was wonderful. Stefani answered my call and was extremely helpful and got me scheduled the next day. Marty inspected our home. He was extremely thorough and even accommodated us while we live out of state. He called us with a verbal report and the hardcover report was done within hours. He was able to answer all of our questions and provided useful insight. Nina E Nyberg

Jesse was quick to get my inspection scheduled and Richard F answered any questions we had. Marc Gonzalez

Client called the office near 7 PM near closing time, did not get through and left a voice message. Client expected someone would follow up the next day or several days later…….. if ever. Turns out Very quickly her call was returned by Jesse, and she was taken care of. She called me to let me know we have excellent customer service. Great job Jesse, thank you. Gordon F

Excellent service from Fox Inspection. They were very flexible in scheduling, Jesse was a huge help! The inspector Cory was very professional, experienced, and knowledgeable. The inspection report was very detailed and left no stone unturned. I felt we were in good hands and would recommend Fox to anyone looking for a top quality home inspection. Sabina Corrigan

Wonderful staff! From setting up an appointment to the actual service with the technician, the whole staff knowledgeable and friendly. Kerry Howard

They were great! I needed an inspection last minute, thankfully Jesse was able to work with me and get me an appointment. Johannes Kawi

Fox did our inspection three years ago. That was an excellent experience. Everyone from Stefani to Bill Hurley was professional, prompt and courteous. It was thorough. We received a complete digital report. Tom Rowland

Fox Inspection Group was an amazing choice for our inspection. As first-time home buyers, we were extremely pleased with the service provided. It was easy to set up our appointment. I called several days in advance but was having trouble getting my inspection done on the short timeline that we needed. Fox Inspection Group scheduled an appointment for me early in the morning on a holiday so that we were able to get it done. Setting up, confirming, and paying for the appointment were all easy. The inspector was on time and at work before we even arrived. It was also simple to set up a termite inspection at the same time so that we did not have to return later. Amy Brooke

My husband and I used Fox Inspection Group to inspect our first home in Houston. We were so pleasantly surprised at how easy the inspection was to set up and how delightful the home inspection process was! Valerie helped us get the inspection set up - they had availability the next three days. Jared, our inspector, went above and beyond to ensure that our home was properly inspected. He hung out of windows to take pictures of our stucco walls and flew a drone to get pictures of the roof. We learned so much about our house as we went through the inspection report with Jared. He was patient and answered all of the many questions we had. He even brought snacks and drinks for us as we waited. I would highly recommend Fox for anyone looking to get a home inspected. They make the process easy and enjoyable. The thorough and detailed information they provide in a very timely manner (inspection report came at 6:00 am the day after our afternoon inspection) made us confident in the home we were purchasing. Clara Pennington